Thread-based conversations, AI automation, and Kanban workflows. Built for modern support teams who need more than just email.
Powerful features designed to transform how your team manages support conversations
Organize emails into logical conversation threads with context-aware grouping and smart follow-ups.
Smart summaries, reply suggestions, task extraction, and intelligent classification. Metered AI credits included in each plan.
Visualize your support pipeline with customizable Kanban boards and drag-and-drop ticket management.
Automatic newsletter classification with digest views. Keep your inbox clean and focused.
Track response times, set priorities, and never miss an SLA deadline. Available in Pro and Business plans.
Create powerful automation workflows to route, assign, and respond to messages. Basic rules in Starter, advanced in Pro+.
Manage multiple teams and clients with isolated workspaces and granular permissions.
Transform your responses instantly - make them professional, friendly, concise, or detailed. Uses AI credits from your plan.
Choose the perfect plan for your team. All plans include 14-day free trial.
Perfect for small teams
per user
For real teams doing real work
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For ops-heavy teams
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Join hundreds of teams already transforming their support operations
"Game-changer for our support team. The AI features alone have saved us hours every week."
Sarah Johnson
Head of Support
"The Kanban workflow visualization has completely transformed how we manage customer conversations."
Michael Chen
Customer Success Lead
"Finally, an inbox that understands our workflow. We'll never go back to traditional email."
Emily Rodriguez
Operations Director
Everything you need to know about SupportCaptain
SupportCaptain connects seamlessly with your Microsoft 365 account using OAuth. We sync your emails in real-time and work alongside your existing inbox without disrupting your workflow.
Our AI capabilities include conversation summarization, smart reply suggestions, automatic task extraction, intelligent classification, and text rewriting to match your desired tone and style.
Absolutely! We offer a 14-day free trial with full access to all features. No credit card required to start your trial.
Security is our top priority. We use enterprise-grade encryption, comply with GDPR and SOC 2 standards, and never share your data with third parties. Your emails and conversations remain completely private.
Convert your email threads into visual cards that you can organize across customizable columns (e.g., New, In Progress, Waiting, Resolved). Drag and drop to update status, assign team members, and track progress at a glance.
Yes, you can cancel your subscription at any time with no penalties or fees. Your data will remain accessible for 30 days after cancellation.
Each plan includes a monthly allowance of AI actions (summarization, reply suggestions, task extraction, etc.). Starter gets 50 actions/month, Pro gets 300-500/month. You can purchase additional AI credits if needed.
A shared inbox is any Microsoft 365 mailbox (like support@, sales@, info@) that multiple team members can access and manage together. Starter includes up to 2 shared inboxes, Pro includes unlimited.
Join teams already saving hours every week with AI-powered inbox management
14-day free trial • No credit card required • Cancel anytime